Customer Service

FREE wagon rides to transport you and your family through the tunnel from the Midway to the Agriplex. Wheelchair and stroller accessible.

Available at west end of Special Events Building.

Advance reservations: Call 519-432-9571 from 1pm–5pm prior to Fair opening.

Reservations during Fair hours: Call 519-932-3634. St. John Ambulance will meet you at King Street entrance if you need assistance. ID required. Provided by St. John Ambulance.

Supervised, easy access lots located on and around the fairgrounds. Tour bus and handicapped parking available. $10

Guest Services:

Pets are not allowed on the fairgrounds with the exception of working service dogs.

Please do not leave your pet in your vehicle as it will be reported to London Animal Care and Control.

Smoking Policy:

Lost Children/TAG-A-TOT:

The Lost & Found Child office is located at Volunteer Headquarters on the south side of the Progress Office. Lost children can be brought here to be re-united with their families.

What is TAG-A-TOT?

• A chance for each child to register with the Children’s Lost & Found Area.
• Each child receives a numbered bracelet, that corresponds with their contact information enabling staff to respond quickly to locate their parents/guardian.

Reasons for Tag-A-Tot

• Both parent and child learn where the Lost & Found child area is.
• Child becomes familiar with the people in the office so they feel  comfortable and safe should they get separated from their family.
• Staff can learn about your child's medical condition in case of emergency.